Best fit
Companies that depend on software and need one accountable technical ownerManaged software operations
One technical owner for business software after launch
Managed software operations means one team remains accountable for the application after launch. FRAI coordinates hosting, monitoring, recovery, maintenance, support, documentation, and planned improvements for software it can safely control, whether we built it or accepted it after an audit and stabilization.
Model
Build, repair, or take over the software first; then operate it with clear controlOutcome
Reliable software, fewer suppliers, and clear responsibility after launch01 — Managed software operations
What are managed software operations?
Managed software operations means one partner stays accountable for business software after it exists. FRAI manages software only when it has enough technical control to be responsible: software we build, software we recover, or software we first audit, fix, and bring into a maintainable state.
01
Bring the software under control
FRAI first builds, recovers, repairs, or reviews the software until responsibility is realistic. We do not pretend to manage a system we cannot see, change, monitor, or restore.
02
Run it every month
Once the system is under control, FRAI handles hosting, monitoring, access, logs, backups, recovery planning, security updates, support, documentation, and maintenance.
03
Improve it without losing control
Changes are planned, documented, and released with a clear technical owner, so the software can keep adapting without becoming fragile or supplier-dependent.
02 — Managed software operations
What FRAI manages after launch
The scope is the ongoing responsibility around software that FRAI can safely control. It is not a fixed product list. It is the work needed to keep important software available, secure, supported, documented, maintained, and improving.
- 01
Application hosting and infrastructure management
- 02
Monitoring, incident response, logs, and uptime checks
- 03
Backups, recovery planning, and continuity controls
- 04
Security updates, access control, and dependency maintenance
- 05
User support, bug fixing, documentation, and handover clarity
- 06
Planned improvements and technical roadmap management
03 — Managed software operations
How companies usually start
The first step depends on the state of the software. FRAI can build something new, take over existing software after an audit, or repair a fragile system before accepting ongoing responsibility.
Build new software
When the business needs software that does not exist yet, FRAI designs and builds it with maintenance, hosting, monitoring, and support planned from day one.
Take over existing software
When software already exists, FRAI first checks the code, hosting, access, data, backups, documentation, and risks before deciding whether it can be managed.
Stabilize before managing
If the software is fragile, undocumented, or risky, FRAI fixes the basics first. Ongoing management starts only after the system can be operated responsibly.
04 — Managed software operations
Related services
Use these pages when you already know the next step: build software, maintain it, recover an old repository, modernize a fragile system, or run an application properly after launch.
01
Custom software development
Build new business software when standard tools do not fit, with operations planned from the start.
02Custom software maintenance
Maintain the application layer through bug fixes, dependency updates, support, documentation, controlled releases, and planned changes.
03Custom software audit
Check old repositories, deployment, hosting, integrations, data, and risk before maintenance or rebuild.
04Repository takeover
Audit and take control of existing software from a previous supplier only when the system can be operated safely.
05Legacy modernization
Stabilize, modernize, migrate, or rebuild old software after reviewing the codebase, hosting, data, and integrations.
06Software hosting and maintenance
Manage application infrastructure, deployments, monitoring, logs, backups, restore procedures, and operational availability.
05 — Managed software operations
AI is useful only after the operating logic is clear
AI and automation are useful only when the software around them can be operated. They are not the offer by themselves. The offer is business software that FRAI can build, control, run, support, and improve with clear responsibility.
Tell us where tools, data, and ownership are fragmented. We will identify the first system worth consolidating.