No clear deployment process
Changes are pushed manually or by one person, with weak rollback notes and unclear environments.
Software hosting and maintenance
FRAI hosts, monitors, backs up, documents, updates, and maintains business software under FRAI technical responsibility. This is managed application operation, not commodity hosting.
Many business applications are online, but nobody has a clear operating record or maintenance process.
Changes are pushed manually or by one person, with weak rollback notes and unclear environments.
The company finds out about incidents from users, not from alerts, logs, or restore checks.
The server may be online, but updates, backups, documentation, access, and incident handling are not owned.
Scope depends on the application, business criticality, current infrastructure, and whether FRAI already controls the codebase.
Application environments, deployments, domains, SSL, and access control
Uptime checks, logs, alerts, incident notes, and response paths
Database backups, restore checks, recovery notes, and data protection routines
Dependency updates, bug fixes, documentation, and controlled change process
Integration monitoring for APIs, forms, CRM, ecommerce, WhatsApp, and internal tools
Monthly improvement work for software under FRAI technical responsibility
The boundary
If the software was built by another supplier, FRAI first audits it. Hosting, monitoring, backups, and maintenance start only when the system can be understood and operated safely.
These questions clarify the difference between server hosting and managed application responsibility.
No. This is managed application operations for business software: hosting, deployment control, monitoring, logs, backups, documentation, incident handling, and maintenance.
Only after an audit. FRAI first checks the repository, deployment process, dependencies, data, integrations, hosting, and operational risk.
It can include environments, deployments, domains, SSL, monitoring, logs, alerts, backups, restore checks, updates, access control, documentation, and support.
Yes, for systems under FRAI technical responsibility. Backup routines and recovery notes are part of making the application operable.
Yes. Once the system is under control, FRAI can manage a backlog of fixes, workflow changes, integrations, documentation, and improvements.
Hosting and maintenance connect to managed operations, audit, custom development, and maintenance.
The full operating model for software FRAI builds, stabilizes, hosts, monitors, maintains, and improves.
Maintenance, updates, issue handling, documentation, and controlled changes for software under FRAI control.
Review the existing application before moving hosting or accepting operational responsibility.
Build business software with hosting, monitoring, maintenance, and support planned from the start.